Create communication people can actually understand and act on…

Nearly half of Australians read at a Year 8 level or below, yet much of the information organisations publish is still too complex, too jargon-heavy, and too easy to ignore.

Critical messages are missed. Engagement drops. And the people you most need to reach are often left behind.

Punchy’s Senior Producer Kristy Micallef is joined by inclusive communications expert and Co-Founder of Plain Language Matters Jessica Mathew for a practical session on how plain language and visual communication can help your organisation create content that is clearer, more accessible, and easier to act on.

In this session, you’ll learn:

• How clear writing can lead to clear action
• Common communication mistakes that reduce engagement and accessibility
• How to design content for today’s fast-moving, information-heavy environment
• Applications across government, health, education, and communities across Australia

Whether you work in government, healthcare, education, or the community sector, this session will show you why traditional communication often falls short, and what to do instead.